Average Score (220 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

220 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Cara M.03-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Richard D.03-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Gil L.02-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The entire repair process was very professional. The staff was very helpful arranging for a loaner car and working with our fleet provider to get additional repairs beyond the initial scope of the warranty repair authorized.

  • Stuart L.02-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Quick service, reasonable cost

  • John R.02-19-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Excellent customer service.

  • Kayleigh C.02-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Fast service, friendly staff, and even had my car washed for me after service! Completely satisfied:)

  • Nicholas G.02-16-2025

    TYPE:ServiceMODEL:Golf RYEAR:2019

    5 stars the last three years i have been servicing my Golf R. Tyler my service representative and mechanics have been always providing the best quality experience! Thank you and looking forward for many more years to come keeping my car un excellent condition.

  • Scott B.02-15-2025

    TYPE:SalesMODEL:Golf RYEAR:2024

  • Robert S.02-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Service dept was courteous and helpful with loaner vehicle

  • Nathaniel N.02-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024