Average Score (220 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

220 Ratings

4.9 Average

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  • John P.01-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Kimberly C.01-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Easy in and out service, as always!

  • Russell C.01-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Efficient and effective, professional service

  • William R.01-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • David K.01-18-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Anthony S.01-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Patricia H.01-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The service was great as usual. I couldn’t bring myself to give 5 stars because the news was bad. I need a 65K cylinder head, that is apparently a common problem, but I am just out of warranty. Seems corporate VW should issue a recall. Again, not you guys, but still disappointing.

  • Michael W.01-16-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Franke S.01-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    The communication was great the whole time

  • Robert S.01-15-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    The staff was very professional and answered all our questions. And even got us the color car we wanted even though they didn't have one on site.