Average Score (220 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

220 Ratings

4.9 Average

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  • Evan B.01-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    I walked into the dealership and was welcomed warmly and quickly. I never felt pressured to buy or make decisions I wasn’t comfortable making.

  • Don A.01-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Michael A.01-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Angela G.01-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    We love everyone at Jack. Wouldn't go to any other VW Dealer. They are the best!!!

  • Derek W.01-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Fast and friendly service. Just a routine oil change. But this was my first time with them and they were great. Thank you.

  • Kirk M.01-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • James D.01-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great customer service from making the appointment, explaining what was wrong, through the shuttle service and then check out. OUT STANDING!

  • Kaitlyn M.01-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everything from booking my services to picking up my vehicle was quick and easy.

  • Brian V.01-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Martha B.01-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Best car buying experience!!