Average Score (203 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

203 Ratings

4.9 Average

Models
Types of Survey
Filter by
  • Jennifer B.12-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Yannick C.12-30-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Good service and customer care, priced competitively.

  • Kayleigh C.12-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Super helpful and resolved my issue very fast! Love Jack VW!!! Friendly staff and quick service!

  • Stuart L.12-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Quick service, they don’t upsell something if it’s not needed

  • Patrica D.12-27-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    I visited 2 dealerships before going to Jack Volkswagen of Saco and had horrible customer service from the time I walked in. When I walked into Jack Volkswagen I was greeted with a smile and treated with respect. They gave me fair trade in value and a great price on a new vehicle.

  • Ralph H.12-24-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    The whole process was very easy.......... everyone was pleasant to deal with.

  • Jonathan S.12-17-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Gregory M.12-15-2024

    TYPE:ServiceMODEL:PassatYEAR:2021

    They were above and beyond excellent! Pleasant affordable accommodating a100 percent

  • Natalie M.12-13-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Always kind and great service very communicative professional and friendly

  • Daniel B.12-11-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Yall are always 5 stars to me. I neve worry about anything when it comes time for service. I can trust that everyone is chill and helpful.