Average Score (220 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

220 Ratings

4.9 Average

Models
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  • Jason A.10-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Maureen F.10-25-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Beverly M.10-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    I had an issue with my car after I had it serviced. I went back and they went above and beyond to make it right and did extra at no charge.

  • Dean W.10-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Laurie F.10-23-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Good customer service

  • Rick W.10-21-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Diane B.10-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Attentive, courteous and professional without being overbearing or pushy

  • David B.10-20-2024

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Tyler and the rest of the team in service is always awesome to work with. They're the reason I continue to service my car at Jack and recommend them to others.

  • David P.10-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Charles W.10-15-2024

    TYPE:SalesMODEL:TiguanYEAR:2024