Average Score (218 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

218 Ratings

4.9 Average

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  • Gary S.09-15-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Tyler Brock took care of my car issues. Thank you

  • George B.09-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Have oil consumption issue with my 2921 Tiguan bought there last Sept. Service did a good job helping me to understand nuances of car, and possibilities involved.

  • Marie Z.09-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    On time, Budget and great customer service!

  • Suzanne A.09-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My new VW overheated and I called on a Saturday and they made time for me that day. You can’t get any better than that!

  • Anthony C.09-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I paid for a tire rotation, but I didn’t get one !

  • Malcom B.09-07-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Gregg M.09-06-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    buying experience was fast, easy and fun.

  • Kevin C.09-05-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    The facility is clean and neat, the waiting room pleasant, the staff courteous, and the service efficient. Who could ask for anything more?

  • Brooklynn B.09-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • James D.08-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Customer Service top notch!