Average Score (218 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

218 Ratings

4.9 Average

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  • Paige R.08-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Such a simple and enjoyable experience! Joe & Savannah were huge helps in this process and made everything go smoothly!

  • Benard G.08-31-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Janet L.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Great service and very helpful with information on what other services my car needs.

  • Mary Sue E.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Tyler was wonderful and kept me informed about the progress.

  • Dina J R.08-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Sean W.08-24-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The dealership was very friendly and helpful. Rich the GM was great to deal with.

  • Wilfred M.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Quick and easy check-in. All service items explained and car ready to go in no time.

  • Neal C.08-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Katherine D.08-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Scheduling easy and timely (not emergency). Friendly, clear, helpful and gracious.

  • Stuart L.08-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Service as usual, quick turnaround time and everything done that was required. Notified of any potential issues in the future.