Average Score (222 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

222 Ratings

4.9 Average

Models
Types of Survey
Filter by

  • Annie B.07-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    + + + very good service, very good experience

  • Doris P.07-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • William B.07-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Austin L.07-05-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Everything was amazing at jack volkswagen, the only thing that could be improved is the cleaning of my inside of the windshield as it's still dirty

  • Martha B.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I’ve been dealing with the same service department for 20+ yrs, always the best service!!!!

  • Michael W.07-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    courteous, professional service writer, apparently trained and skilled mechanics, work was done correctly, and promptly

  • Michael D.06-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Tyeler was awesome!

  • Scott C.06-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Sarah R.06-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Have always had a pleasant experience

  • Susan C.06-19-2025

    TYPE:ServiceMODEL:GolfYEAR:2021

    Colton and Tyler always take great care of my Golf!