Average Score (222 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

222 Ratings

4.9 Average

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  • Jasmina C.06-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Meredith D.06-15-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    Colton is professional, efficient and pleasant. I needed a problem with one of my tires resolved as quickly as possible and he managed to squeeze me in for an appointment early the next morning. My appointment was on time and the problem with my tire on my new ID Buzz was resolved quickly and effectively.

  • Alex S.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Stuart L.06-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Colton has always been honest about what needs done. No issues ever after work performed

  • Rebecca R.06-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Thanks Tyler Brock, very helpful and accommodating!

  • Anastasia S.06-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Suzanne was very understanding and helpful.

  • Paul B.06-01-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    The work was done well, quickly and conveniently! Great service from Colton and Justin!

  • Susan S.05-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    For the past several years that I have had my car serviced here you have washed and vacuumed my car before turning it back over to me and I expected it would be done this time. I’m guessing it’s a service you no longer provide.

  • Kayleigh C.05-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Jack VW always gets my car in and out quickly with service! Friendly staff, and a clean, comfortable, environment!

  • Thomas G.05-29-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Joe did a great job finding the vehicle I wanted and managed our relationship brilliantly.