Average Score (222 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

222 Ratings

4.9 Average

Models
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  • Deborah E.05-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Donald D.05-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everyone was very attentive and professional always keeping me updated

  • Scott G.05-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Alec L.05-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Dennis M.05-23-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    The whole team at Jack is very helpful every time I am there. I drive a lot of miles for work. I am very confident the service done there will keep me on the road.

  • Diane D.05-22-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    The service consultant was knowledgable and communicated very well.

  • John F.05-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    5. Excellent response time and knowledgeable staff

  • Robert C.05-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    direct and friendly service reps.

  • Eliza M.05-10-2025

    TYPE:SalesMODEL:TaosYEAR:2024

  • Theresa L.05-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The check in process was friendly and easy. The staff were polite and they got my car in and out in the time that was expressed to me upon check in. Very pleased with my entire experience.