Average Score (220 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

220 Ratings

4.9 Average

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  • Tom C.04-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Because from Brittany and reception to Colton as service agent is the best VW service I've ever had

  • Stuart L.04-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Colton is great. I trust his opinion about what is needed for my VW

  • Kaitlyn M.04-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Everything from booking to check out was quick, smooth, and pleasant

  • Richard D.04-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Cristin C.04-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Bobbi B.04-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • David W.04-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The service was on time. A loaner was provided. They were able to program a new fob while the was in the shop.

  • Don A.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Everything discussed in the service department with Tyler was a described

  • Michael H.04-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Caroline T.04-05-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I worked with Sondra and she was extremely knowledgeable, patient, and not pushy. I felt like she could answer my questions without making me feel like I was just another sale.